or call 603 934 1029

We are 100% committed to customer satisfaction!  

We very rarely have requests for returns.  Nevertheless, below are our general guidelines. Please contact us if you have any issue with any product we sell.  We will be more than happy to work with you! 

Product Returns:

We will gladly provide (excluding shipping related costs) either (your choice):

        1) full store credit for any returned item received within 90 days of purchased and received in unused

            & undamaged condition; or

        2) a refund (-a 10% restocking fee applies to all returns within 60 days of purchase, or

                            -for items received between 60 & 90 days from purchase date, we will gladly offer you

                             store credit)

Custom Made or Cut Products/Fabrics:

Clearly it is difficult to resell custom made, colored, or cut products and/or fabrics.

If you decide to return these items , we will either (your choice):

        1) resell your item(s) for you and refund 100% of what we receive, or

        2) offer you immediate payment or store credit, based on the best price we believe we can receive for selling your items

Special/Custom Ordered Items:

Items that are custom ordered, or items specifically ordered in large quantities (well over quantities we normally stock) are generally not returnable, although we may be able to sell your items for you. Please contact us to discuss these options.

Cost of shipping, shipping insurance, shipping materials, brokerage fees, customs fees & or return shipping can not be refunded, sorry.

If you have an issue with any of these guidelines, please contact us.  We are always happy to work with our customers!